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  • Return and Exchange

    For press-on nail purchases, our return and exchange policy is strictly limited to issues related to product quality. We are unable to accommodate refunds or exchanges due to reasons other than quality defects. To ensure a satisfactory shopping experience, we strongly advise you to verify all product sizes and specifications thoroughly before finalizing your purchase.

  • When will my order ship?

    For products available for direct online purchase and in stock, any orders paid for before 12 PM on the same day will be shipped out on that day. Orders paid for after 12 PM will be shipped the next day. This policy ensures prompt delivery, allowing you to enjoy your products as soon as possible.

  • Do you offer customized press-on nail services?

    We do not offer custom press-on nail services. As a retailer, we provide a wide range of sizes (Small, Medium, and Large) to fit various nail types and preferences. For the best fit, we suggest choosing a size slightly larger than your natural nails, allowing for adjustments with our kit tools for an ideal fit.

Press-On Nails Q&A

Do handmade press-on nails vary in size and color?

Yes, due to their artisanal production, handmade press-on nails might have slight differences in size and small manual errors. Color representation can also vary across different display devices. It's important to check product images, detailed descriptions, and size guidelines carefully before ordering, as we cannot offer returns or exchanges for non-quality issues.

What if I don't find my exact size on the size chart?

If you're unable to find a perfect match on our size chart, we recommend selecting a size that's slightly larger than your natural nail. This allows you the flexibility to adjust the size and length using the nail file included in our kit. Unfortunately, as a retail store, we do not offer customization services, so finding the closest size and customizing it yourself is the best approach.This self-adjustment method ensures you can achieve a comfortable and natural-looking fit, even if the pre-sized nails aren't a perfect match initially.

Do you offer customized press-on nail services?

No, we do not offer customized press-on nail services. As a retail store, our focus is on providing a broad selection of sizes to accommodate various nail sizes and preferences. We offer three main sizes: Small (S), Medium (M), and Large (L). We understand that finding an exact match might be challenging, which is why we recommend selecting a size that is slightly larger than your natural nails. This approach gives you the flexibility to adjust the size for a more precise fit using the tools provided in our kits.

How can I ensure a good fit if customization isn't available?

Since manual measurements can vary and even customized options might not be perfectly accurate, choosing a nail size that's a bit larger than your natural nail is advised. This allows you the option to manually adjust the fit using the nail file included in our kits. This method ensures a comfortable and natural-looking fit by accommodating slight size differences and providing the ability to make fine adjustments. Remember, achieving the best fit sometimes requires a personal touch, and our kits are designed to empower you to do just that.

How should I store my press-on nails?

Store them in the provided acrylic box, which includes adhesive strips for stable and convenient storage. If the strips lose their stickiness, you can replace them. However, the acrylic box is fragile and should not be subjected to excessive weight to prevent damage.